bbkk Responsible Gambling
Enjoy entertainment within limits. At bbkk, the safety and wellbeing of every member is our priority — we provide self-control tools, awareness information, and access to support.
Know Your Limits
Online betting and casino games are primarily a form of entertainment. But for some people they can become an uncontrolled habit that has a negative effect on personal and family life. bbkk believes that every member should play consciously and of their own free will — never under pressure or to chase losses.
Our Terms and Conditions clearly state that no person under the age of 21 may open or use a bbkk account. Keep your device and login details secure so that younger family members cannot access the account.
Before placing any online bet, ask yourself: is this for entertainment, or am I trying to recover money I have lost? If it is the second reason, stop and contact bbkk's 24/7 live chat — our support team is ready to help in Bengali and English.
Self-Control Tools
At bbkk you can set your own boundaries. Use the tools below to play with awareness.
Set a Deposit Limit
Set a personal limit on how much you deposit on a daily, weekly, or monthly basis. Once the limit is reached, no further deposits will be possible for that period.
Deposit LimitSession Time Control
Decide in advance how long you will play in a single session. When the set time is up, the system will alert you and can end the session if needed.
Time ManagementTake a Break
If you want to step away for a while, you can suspend your account for a set period — from one day up to several weeks. You will not be able to log in while the break is active.
Cooling-Off PeriodPermanent Self-Exclusion
If you feel gambling is going beyond your control, apply to close your account permanently. Once this decision is made, it cannot easily be reversed.
Self-ExclusionTalk to the Support Team
Contact 24/7 live chat or email to set any limit or suspend your account. The support team will assist you in Bengali with full confidentiality.
Live Chat EmailReality Check
You can set a reminder at set intervals showing how long you have been playing. This simple information will keep you aware of your time and money.
ReminderWarning Signs
If any of the feelings or behaviours below seem familiar, it is time to pause and seek help.
- Repeatedly playing to recover lost money and losing even more each time.
- Hiding your gambling from family or friends, or lying about it.
- Using money set aside for daily expenses or savings to gamble.
- Wanting to stop gambling but failing repeatedly.
- Feeling restless, irritable, or anxious when not gambling.
- Spending more time gambling while neglecting work or family responsibilities.
- Feeling the urge to bet even more after a big win, without feeling satisfied.
Healthy Gambling Habits
Follow these habits to keep gambling as entertainment.
- Set a fixed budget before you play and stick to it — do not deposit extra if you lose.
- Never gamble with borrowed money or money you owe to others.
- Avoid gambling when drinking alcohol or under mental stress.
- Never think of winnings as a reliable source of income.
- Prioritise spending time with family and friends and pursuing other interests.
- Take regular breaks — use bbkk's cooling-off tool to temporarily suspend your account.
- Read our Privacy Policy — knowing how your information is kept secure gives you confidence.
Where to Get Help
You do not have to carry this alone. Beyond bbkk's support team, your family and professional counsellors are there for you.
bbkk Support Team
bbkk's live chat is active 24 hours a day, 7 days a week in Bengali and English. You can make any request directly in chat — from setting a deposit limit to permanent self-exclusion. You can also reach us by email — all conversations are completely confidential.
Live Chat 24/7 Email SupportFamily and Friends
Talk to someone you trust — a family member or a close friend. Having an open conversation with a loved one is often the easiest first step. There is nothing to be ashamed of — asking for help in time is the courageous thing to do.
Family SupportProfessional Advice
A mental health professional or counsellor can provide trained support for addiction problems. This service is available through mental health organisations and hospitals in Bangladesh. Counselling is completely confidential and effective.
Mental Health Services CounsellingProtection of Minors
Opening an account and placing bets at bbkk is only for persons aged 21 and above. Age is verified at registration and additional proof of identity may be requested in cases of doubt.
If younger family members use your device, take some precautions: use a password lock on the bbkk app or browser, log out of your account after use, and it is best not to save your login details. Parental control software can be used on your device to manage children's and teenagers' internet use.
bbkk's Commitment
bbkk does not encourage anyone to play beyond their limits. Our goal is to provide every member with entertainment in a safe and informed environment. That is why we make self-control tools, support channels, and awareness information readily available.
More questions and answers about responsible gambling can be found in our FAQ section. Read the About Us page to learn more about how bbkk works.
Remember: winning is never guaranteed. Betting and casino games carry a mathematical advantage for the house over the long term. Only spend money that, if lost, will have no impact on your daily life.